AM I ELIGIBLE FOR PARATRANSIT?

       In order to determine if an individual is qualified to use Para-transit Services, an application must be filled out. A section of the application must be filled out by a medical provider. The information provided by the medical provider will determine if you are eligible for the program. GFTD needs the original signatures so either mail in your application or drop it off at 3905 North Star Blvd. Once your application is approved our ADA coordinator Maleah will call you and set up a time to get signed up. She will read you the rules and take your picture for your Para I.D. You will need this I.D. in order to ride.        PARATRANSIT APPLICATION

WHAT IF I MISS MY RIDE?

          When you schedule a ride, your driver can pick you up between 15 minutes before the scheduled time to 15 minutes after the scheduled time. The driver will wait 5 minutes and if no passenger shows up with in the 5 minutes, the driver will leave and the passenger will be charged with a missed ride or no show. When you miss a scheduled ride it costs the District resources to show up at your scheduled pick up point and not have a passenger to transport. Keep in mind, the passenger pays $2.00 for their ride. The ride actually costs the district approximately $ 14.00 with the taxpayers paying for the difference. If you need to cancel your ride you can do so by calling the same number you did to schedule it (406-452-7272). Due to service requirements we ask that cancellation of trips be done at least one (1) hour prior to pick up time. Failure to do so may end up in a missed ride. The Great Falls Transit District operates on a limited budget and missed rides are a waste of resources. In an effort to limit this waste, we must place a limit on the number of missed rides a passenger can accumulate in a 30 day period. 3 missed rides in a 30 day period will result in a 7 day suspension from using the Para-transit Service. A letter will be sent to the passenger informing them of the missed rides and the suspension will start 7 days after the date the letter is sent. The suspended passenger will have these 7 days to call (406-727-0382) and explain why the rides were missed. Barring any reasonable excuse, the suspension will be upheld. If the suspension is upheld, the suspended passenger has the right to request a hearing. If a hearing is requested, it will take place as soon as possible and the suspension will not take place until the resolution of the hearing. If the ride is missed due to the driver not arriving within the applicable time period, staying for the required 5 minutes or other error on the part of the District it will not be considered a missed ride. Missed rides are removed from the record after a 30 day period. The penalty will increase for subsequent missed rides in a one year period as follows:

1^st suspension letter in a 12 month period = 7 day suspension

2^nd suspension letter in the same 12 month period = 14 day suspension

3^rd suspension letter in the same 12 month period = 21 day suspension

4^th suspension letter in the same 12 month period = 30 day suspension